Doctor's Best Products respects each individual's right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at this website.
Part I. Information Collection
Doctor's Best Products collects information through our Web site at several points. We collect the following information about primary visitors: the items being ordered, order information, and payment information. We collect this information via the following pages: the shopping cart page, the order information page, and the payment information page.
The shopping cart page contains information about products to be ordered, and is where product quantities can be altered, and undesired products can be removed. The order information page contains fields for entering shipping and billing information, including your name, address, and e-mail address. The payment information page contains fields for entering your credit card information, and serves as our authorization to charge your card for the total amount of the contents of your cart plus shipping charges, and if applicable, state sales taxes. This information is collected voluntarily, and is required in order for us to effectively process your order. Other information we request is optional.
Doctor's Best Products does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.
We employ cookies as part of tracking your order information. A cookie is a small text file that our Web server places on a user's computer hard drive to be a unique identifier. Cookies enable Doctor's Best Products to track the products you have added to your shopping cart for future purchase. Our cookies do not have an expiration date, which means that they will be automatically deleted upon closing your web browser, which effectively clears the contents of your shopping cart. Cookies are not used for any other purpose by Doctor's Best Products.
Part II. Information Usage
The information collected by Doctor's Best Products will be used only as required to process your order. Users who provide information will receive the products they have ordered, as well as an e-mail confirmation that their order has been successfully processed.
The information we collect may be used to create customer profiles based on browsing or purchasing history. Information used in this case will not include personally-identifiable information.
Information entered on the shopping cart and order information pages is only shared with the fulfillment company from which we obtain our products to sell. Information entered on the payment information page will only be shared with our credit card processor in order to collect payment. Bearing those exceptions in mind, any third party not conforming to the third parties and circumstances listed will not receive any information entered on any page.
We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
Part III. Access to Information
Information stored in our orders database is considered confidential, and is not publicly accessible, and will not be divulged to any individual not employed by Doctor's Best Products or E.S. Systems, Inc., the company contracted by us to maintain this website.
Part IV. Problem Resolution
If problems arise, users may contact Doctor's Best Products via the following means. We are committed to resolving disputes within 1 business day.
Send email to Support
2131 S. Eastgate Ave.
Springfield, MO 65809
Toll free: 1-800-658-0331
Part V. Data Storage and Security
Doctor's Best Products protects user information via SSL encryption during collection of payment information, as well as during the payment authorization process. All collected information that is stored, which at this time consists of information collected from the order information page, is stored in a secure database that is only accessible to employees of Doctor's Best Products or E.S. Systems, Inc., the company contracted by Doctor's Best Products to maintain this website. Your payment information, which includes your credit card information, is not stored.